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Cookie Policy

Version 2026-07-09 · Effective 9 July 2026

This policy explains how Zirora L.L.C-FZ uses cookies and similar technologies (such as browser local storage) on this website, and the choices you have. We ask for your consent before setting anything that isn't strictly necessary.

Your choices

When you first visit, a banner lets you accept or reject each optional category. Essential storage is always active because the site can't function without it. You can change your choice at any time:

Categories

  • Essential (always on)Required for the site to work and to remember your consent choice. Always on.
  • Functional (on by default)Enables optional features such as our live chat (tawk.to). If you use the chat, what you type (including any name, email, or message) is shared with tawk.to.
  • Analytics (on by default)Lets us measure traffic and how visitors use the site (Google Analytics) so we can improve it.
  • Marketing (on by default)Used to measure ad campaigns and show relevant ads.

Cookies & storage we use

What may be stored, by category
NameProviderCategoryPurposeRetention
stcm.consent.*Zirora (Silktide Consent Manager)EssentialRemembers your cookie preferences so we don't ask again.Local storage — until you clear it
zirora.consentIdZiroraEssentialA random, anonymous id that links your consent choices to our consent log (proof of consent). Not used to identify you.Local storage — until you clear it
_gaGoogle AnalyticsAnalyticsDistinguishes visitors. Set only after you accept Analytics.2 years
_ga_*Google AnalyticsAnalyticsPersists session state for GA4. Set only after you accept Analytics.2 years
_gcl_*GoogleMarketingMeasures ad conversions and supports personalized ads. Set only after you accept Marketing.Up to 90 days
__tawkuuid, twk_*tawk.toFunctionalRuns the live-chat widget and remembers a chat across pages. Loaded only after you accept Functional.Session to 6 months

How we record your consent

When you make a choice, we store a proof-of-consent record: a random identifier that is not directly linked to your name or account (we treat it as personal data and protect it accordingly), the date and time, which categories you accepted or rejected and how you responded (accept all, reject all, or a custom choice), the version of this policy you were shown (2026-07-09), and basic technical details (page path, full URL, referring page, and browser/device string). We store a one-way hash of your IP address for integrity — the raw IP is never kept. This helps us demonstrate that consent was given, consistent with data-protection accountability requirements such as GDPR's. We keep these records only for as long as necessary to demonstrate compliance, in line with applicable legal limitation periods; contact us to request deletion.

Cookieless measurement before you consent

Because analytics and marketing are denied by default (Google Consent Mode), no tracking cookie is set and no per-visitor profile is built until you accept. Before you choose, your browser may still send a basic, cookieless signal to Google for aggregated modelling, containing no identifying cookie and not tracking you individually.

Managing cookies in your browser

You can also block or delete cookies through your browser settings. Clearing site data removes your saved preference, so the banner will ask again on your next visit. Cookie durations shown above reflect each provider's disclosures as of the effective date and may change.

Contact

Questions about this policy? Contact Zirora L.L.C-FZ at support@zirora.ai, Meydan Grandstand, Dubai, UAE.